Shipping Policy

SHIPPING POLICY

At Bansi Creation, we want your shopping experience to be simple, smooth, and stress-free. Every order is carefully packed and dispatched with attention to detail.

1. Shipping Within India

We currently offer free shipping within India on eligible orders.

Your order will be shipped to the address provided during checkout.

2. Order Processing

Orders are generally processed and dispatched within 1–3 business days after successful payment confirmation.

Orders placed on Sundays or public holidays may be processed on the next business day.

3. Delivery Time

After dispatch, orders are generally delivered within 5–7 business days, depending on the delivery location and courier service.

Delivery times may vary for remote locations or during periods of high order volume.

4. Order Tracking

Once your order has been dispatched, tracking details will be shared with you through the contact information provided during checkout.

You can use the tracking information to follow the status of your shipment.

5. Delivery Delays

While we work with reliable courier partners to ensure timely delivery, delays may occasionally occur due to:

Weather conditions
Public holidays
High-volume sale periods
Courier service disruptions
Incorrect or incomplete address information
Circumstances beyond our control

We appreciate your patience in such situations.

6. Incorrect Shipping Address

Please carefully check your shipping address, phone number, and other delivery details before completing your order.

Bansi Creation will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

If you notice an incorrect address immediately after placing your order, please contact us as soon as possible. We will try our best to assist you before the order is dispatched.

7. Damaged or Incorrect Order

If you receive a damaged, defective, or incorrect product, please contact our customer support team as soon as possible after delivery.

Please keep the product, packaging, and shipping label safely until the issue has been resolved.

We may request photographs or videos to help us assess the issue.

8. Delivery Attempts

Our courier partner may make multiple delivery attempts. Please ensure that someone is available to receive the package at the provided delivery address.

If an order is returned to us because of repeated failed delivery attempts or an incorrect address, additional shipping charges may apply for reshipping the order.